Terms and conditions
All prices on the web-site are given in DKK. Shipping and handling will be added to these charges.
General sales information
When ordering from our web-site, PetitePeople.com will send an e-mail to the buyer, with the agreement between buyer and the company. An invoice with the final agreed upon price is included with the items ordered.
PetitePeople.com cannot accept responsibility for typing errors made by the customer, or for products that are being phased out.
PetitePeople.com reserves the right to refuse orders requesting Products with text that contains inappropriate language for baby products.
We are committed to protecting the security and privacy of your credit card. You will always be able to stop a payment after receiving your bank statement. Should your card be misused in an Internet shop that uses SSL (Secure Socket Layer) in its payment system, you will not be liable for any form of self-risk.
The data you send in connection with a purchase by use of a credit card is encrypted (SSL), so that only the safe and secure payment gateway can read it. Neither PetitePeople.com or any other persons are able to read this data.
The credit card charge takes place when PetitePeople.com ships your order. The amount you confirmed at the time of purchase is the maximum amount that you will pay.
At PetitePeople.com you can pay with the following Credit cards:
PetitePeople.com uses the Post Office and several carriers for delivery.
Delivery costs are based on the Post Office or the carriers current postal rates, plus a small sum to cover packaging and handling.
We cannot be held responsible for items that are sold out by our suppliers or that require extended delivery schedules. We make every effort to fill orders immediately.
If you order multiple products at the same time from PetitePeople.com, the weight of the products will be calculated and delivery charges will be calculated accordingly. Delivery time refers to the number of days that pass before PetitePeople.com ships the ordered items. In the event of substantially extended delivery times, you will be immediately informed and given the opportunity to cancel or alter your order.
When you place an order with PetitePeople.com, you provide us with your name, address and e-mail address, so that we can send your products to you. All of the personal details that we register are strictly confidential. They will not be sold or shared with others.
General information about the company:
Company’s legal name: PetitePeople I/S
Official e-mail address: Info@PetitePeople.com
Official web address: www.PetitePeople.com
Company Type: Limited Company
Company No.: 31321352
Company Director: Benny Haahr
Date of Incorportaion: 2007
Web-shop’s name: PetitePeople.com
Lundshoejgaard, Laanhusvejen 1, 9500 Hobro, Denmark
All items have a 14-day right of return that is calculated from the day they are received. Should you change your mind about a purchase, simply return all the items ordered to the address below. The products must be in the same condition as when you received them. Used products cannot be returned. Any right of return is void if you use the product in such a way that lessens the sales value of the product.
If you have bought products via our Internet shop, you will as a rule have the right to return your purchase. You should simply return the product to us within 14 days of receiving it. You can return a product by sending it to the following address:
Laanhusvejen 1, 9500 Hobro
In the event of your returning a purchase, the price of the purchase will be credited to the account that was registered in connection with your purchase. Credit will be given as quickly as possible, after we have received the returned product(s) and determined that they meet the conditions for right of return. Buyers are responsible for postal charges to return items.
IMPORTANT! No right of return is provided for products that must be produced or adapted to individual requirements, as long as production or adaptation has already begun. However, this is only the case when you have already agreed to PetitePeople.com beginning production or adaptation within the timeframe of your right to return. By accepting the conditions of purchase associated with the order of a product, you also accept that production of that product can begin within the timeframe of your right of return.
There is a two-year warranty provided in accordance with standard consumer law, which covers fabrication and material defects that are ascertained during normal use of the product. Damage to the product resulting from incorrect use, mistreatment, modifications or gross misuse by the user, are not covered by the warranty. PetitePeople.com must be informed of defects that should be determined by a customary inspection of the product within a reasonable timeframe, if the product is to be replaced. Thereafter the product can be returned for repair, replaced or, if agreed to, credited. In the case of replacement of a faulty product, PetitePeople.com will pay associated shipping costs, as long as these are reasonable. In the case of defects or orders that fail to arrive etc., please contact:
Laanhusvejen 1, 9500 Hobro
Please write "REPLACEMENT" clearly on the envelope.
While not a requirement, handling is easier if all relevant information is included with the returned package; for example, a copy of the order confirmation, Invoice or a copy of any previous correspondence etc.
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